Terms of use

These terms cover your use of Wellnest. By creating an account or booking a class you agree to them.

What we do

We list classes from independent partner studios and let you book and pay for them. The studio runs the class and is responsible for it: its instructors, premises, safety and any refunds of money paid to it.

Your account

• Use your real name and a mobile number the studio can reach you on.
• Keep your login to yourself; you're responsible for bookings made with it.
• You must be 18 or older, or have a parent or guardian book for you.

Bookings and payments

• A booking is confirmed when the page says so. GCash bookings are held for 20 minutes for you to upload a receipt; the studio then approves it.
• Credits and packages work only at the studio that sold them, for the classes it says, until they expire.
• Each studio sets its cancellation window and what happens after it. It's shown when you book. A late cancellation or no-show can mean the credits you used aren't returned.
• Payments aren't refunded when you cancel. Credits used are returned if you cancel in time, and a studio may offer a credit to rebook a class you paid for another way.
• Promo codes are set by each studio, can't be exchanged for cash and may be withdrawn.

Waivers and health

Studios may ask you to sign a waiver before your first class. Tell the instructor about injuries or health conditions, and only take part in what you're able to do safely.

Reviews

Reviews must be about a class you actually took, honest and respectful. We may hide reviews that are abusive, fake or off-topic.

Fair use

Don't misuse the service: no fake bookings, scraping, attempts to get around limits or payments, or harassment of studios or other customers. We can suspend accounts that do.

Liability

We work to keep Wellnest available and accurate but can't promise it will always be. To the extent the law allows, we aren't liable for the classes themselves or for indirect losses. Nothing here limits rights you have under Philippine consumer law.

Privacy

See our privacy policy for how we handle your data.

Contact

Questions about these terms: privacy@wellnest.fit. These terms are governed by the laws of the Philippines.